Asking for feedback from clients can be a crucial step in improving your services or products. It’s not just about collecting opinions; it’s about learning and growing. However, many people struggle with how to request this feedback effectively. Here’s a comprehensive guide on how to ask for feedbac...
Category: Client Relations
Feedback is a crucial component of improving services, products, and customer experiences. Yet, asking clients for feedback can sometimes feel like navigating a minefield—what if they don't respond, or worse, what if the feedback isn't what you hoped for? Here’s a guide on how to effectively solicit...
It was 2:00 AM, and Sarah’s phone buzzed with an urgent email. One of her top clients was in a crisis, and the consequences of not responding immediately were unthinkable. As a Relationship Manager (RM), this wasn’t an unusual occurrence—it was part of the job. She quickly sprang into action, coordi...