Project Delay Notification: We Apologize for the Inconvenience

I hope this message finds you well. I am writing to inform you about an unexpected delay in our project, which I understand might cause some inconvenience.

Firstly, I want to assure you that we are fully committed to delivering the best possible results and are working diligently to resolve the issue as quickly as possible. The delay stems from [specific issue or cause], which was unforeseen and beyond our initial control. We deeply regret that this situation has impacted our agreed timeline.

To mitigate the delay, we have taken several immediate steps:

1. Increased Resources: We have allocated additional resources to address the issue promptly.
2. Revised Schedule: We are revising the project schedule to reflect the new expected completion date. You will receive an updated timeline by [specific date].
3. Regular Updates: We will provide you with weekly updates to keep you informed of our progress and any further changes.

Our team is fully engaged in overcoming this challenge, and we are confident that these measures will help us get back on track. We understand the importance of this project to your business and are committed to minimizing any further disruptions.

As a token of our appreciation for your patience, we would like to offer [a discount, a complimentary service, etc.]. We hope this gesture demonstrates our commitment to making things right.

Please do not hesitate to reach out to me directly if you have any questions or concerns regarding this delay. We value your partnership and are dedicated to ensuring that the final outcome meets, if not exceeds, your expectations.

Thank you for your understanding and continued support.

Best regards,

[Your Full Name]
[Your Position]
[Your Contact Information]